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Electronic Visit Verification (EVV)

Effective November 2, 2020, the Wisconsin Department of Human Services is requiring EVV use for Medicaid covered personal care and supportive home care services.

What is EVV?

EVV is an electronic system that uses technologies (mobile phone app, a landline or a small digital device) to verify that authorized services were provided. Workers will be required to send information at the beginning and end of each visit, in addition to submitting their paper timesheet, to an EVV system, including:

  • Who receives the service
  • Who provides the service
  • What service is provided
  • Where service is provided
  • Date of service
  • Time in and time out

Wisconsin’s EVV Informational Video

We invite you to watch and share our informational video about EVV. Sam Self-Determined and Pat Provider will walk you through the basics of EVV and answer some common questions.

Wisconsin’s EVV Informational Video

We invite you to watch and share our informational video about EVV. Sam Self-Determined and Pat Provider will walk you through the basics of EVV and answer some common questions.

Download the EVV Handbook.