Electronic Visit Verification (EVV)
Effective January 1, 2022, the Wisconsin Department of Human Services is requiring EVV use for Medicaid-covered personal care and supportive home care services. All non-live-in caregivers are required to use EVV to get paid and NO LONGER submit timesheets to Fiscal Assistance (FA).
How EVV Works
Caregivers use the Evvie web app or mobile app (available for smartphone & tablet) to electronically record their start and end times of each work shift (also called a “visit”). Alternatively, they can use Ivrie (pronounced “ivory”), to clock in and out with a phone call from the employer’s phone.
Evvie and Ivrie capture the 6 key data elements required of EVV.
Tracked Data
Who receives service
Who provides service
Service provided
Location of service
Date of service
Time In / Time Out
How EVV Works
Caregivers use the Evvie web app or mobile app (available for smartphone & tablet) to electronically record their start and end times of each work shift (also called a “visit”). Alternatively, they can use Ivrie (pronounced “ivory”), to clock in and out with a phone call from the employer’s phone.
Evvie and Ivrie capture the 6 key data elements required of EVV.
Tracked Data
Who receives service
Location of service
Who provides service
Type of Service provided
Date of service
Time In / Time Out
What Is EVV?
The Basics

Introducing EVV

How to set up an email

Terms to know

Frequently Asked Questions
Evvie Mobile & Web App
Clock in/out using a smart phone or tablet, and make adjustments on the Evvie portal web app.
Evvie Video Training

FMS One Account
Setup and login



Evvie Video Series #1
How to use the Evvie Mobile App



Evvie Video Series #2
How to View & Approve Shifts in the Evvie Portal



FMS One Account
Setup and login



Evvie Video Series #1
How to use the Evvie Mobile App



Evvie Video Series #2
How to View & Approve Shifts in the Evvie Portal



Evvie Video Series #3
How to Deny/Adjust a Shift in the Evvie Web Portal



Evvie Video Series #3
How to Deny/Adjust a Shift in the Evvie Web Portal



Evvie Video Series #4
How to Create Manual Shifts in the Evvie Web Portal



Evvie Video Series #4
How to Create Manual Shifts in the Evvie Web Portal
Evvie Quick Start Guides
For Caregivers / Workers / Employees



FMSOne Account – Set up and log in


How to Download the Evvie Mobile App


How to Use the Evvie Mobile App


How to Adjust a Shift in the Evvie Web App
For Participants / Consumers / Employers



FMSOne Account – Set up and log in


How to Approve a Shift in the Evvie Web App


How to Create a Manual Shift in the Evvie Web App
Ivrie Telephonic Visit Verification
Clock in/out with a phone call from the employer’s phone.
Ivrie Video Training



Ivrie Telephonic Visit Verification Training Video



Ivrie Employer Shift Review and Approval Training Video



Ivrie Telephonic Visit Verification Training Video



Ivrie Employer Shift Review and Approval Training Video
Ivrie Quick Start Guides
For Caregivers / Workers / Employees


How to Call In/Out using Ivrie
For Participants / Consumers / Employers


How to Approve Locking an Ivrie Shift
Questions?
Contact the EVV Helpdesk:
evv@fiscalassistance.org
608.733.6258