FAQs
New Employee FAQs
What paperwork should my new employee complete?
Have them complete the Employee/Caregiver Application. Please wait for Fiscal Assistance to set a start date for your new employee before you allow them to work for you.
My employee is a minor under 18 years of age. Is there anything additional they need to complete?
To be an employee, you must be 16 years of age. Work permits are no longer required when you are 16 and older.
What if I need assistance or have questions when I am completing the paperwork?
Fiscal Assistance Inc.
1.855.201.4230 Toll Free
enrollment@fiscalassistance.org
New Employer FAQs
What paperwork do I need to complete to become an employer?
Complete the Employer/Participant Application. Please wait for Fiscal Assistance to set a start date for services.
I have a (financial and/or healthcare) power of attorney. Who signs the new employer paperwork?
You, as the employer, not the Power of Attorney should sign the paperwork. An ‘X’ or hand over hand signature is acceptable.
The IRS Forms SS4 and 2678 should only be signed by the employer or the court appointed guardian, not the power of attorney.
I have a court-appointed guardian. Who signs the new employer paperwork? What documentation does FA need?
The court-appointed guardian should sign the paperwork. FA and the IRS requires a copy of the final court guardianship paperwork be submitted with the new employer packet.
Current Employee FAQs
Where can I find a copy of the payroll schedule?
You can download a payroll schedule here.
Where do I get a copy of a timesheet?
A fillable PDF timesheet is available to complete and print off. Please be sure both employer and employee sign and date each timesheet. Download the fillable PDF timesheet.
Where do I send my timesheet or what if I have questions about timesheets or my pay check?
Fax: 608.846.3412 or 844.650.1968
Email: timesheets@fiscalassistance.org (No photos, only scanned and attached in email, please.)
Mail:
Fiscal Assistance Inc.
4646 S. Biltmore Lane
Madison, WI 53718
For any payroll and timesheet questions, please contact our Payroll Team at 1.855.201.4230 or payroll@fiscalassistance.org.
Remember to check the timesheet deadline on the payroll schedule!
How do I change my direct deposit information?
Complete a new Direct Deposit Authorization form. Attach a copy of a voided check or account verification letter from your bank. Send the information by either fax, email, or mail.
Fax: 844.650.1968
Email: enrollment@fiscalassistance.org
Mail:
Fiscal Assistance Inc.
4646 S. Biltmore Lane
Madison, WI 53718
I need a copy of my paystub, how do I get one?
Call 1.855.201.4230 Toll Free and ask to speak with someone in payroll regarding re-issuing a paystub or email payroll@fiscalassistance.org to request a copy. The cost of reissuing a paystub is $2.00 per copy. Copies will be mailed to you once payment is received or they can be picked up from our office.
I need to list my employer. Am I an employee of Fiscal Assistance, Inc.?
No, your employer is the person you provide supports to. Fiscal Assistance is your employer’s fiscal agent.
I need an employment verification completed, who does that for me?
Fiscal Assistance can complete an employment verification on your employer’s behalf. We do not verify employment over the telephone. All requests should be faxed, emailed, or mailed. All requests must include a dated and signed release from the employee.
When requesting a verification, please allow plenty of time for us to complete it. Our goal is to respond within 24-48 hours.
Fax: 844.650.1968
Email: payroll@fiscalassistance.org
Mail:
Fiscal Assistance Inc.
4646 S. Biltmore Lane
Madison, WI 53718
When will my W-2 be issued?
W-2’s will be mailed by January 31st every year.
I need a copy of my W-2, how do I get one?
Call 1.855.201.4230 Toll Free and ask to speak with someone in payroll regarding re-issuing a W-2 or email payroll@fiscalassistance.org to request a copy. The cost of reissuing a W-2 is $5.00 per copy. A copy will be mailed to you once payment is received or it can be picked up from our office.
More questions? Contact Us.
We welcome your communication! If you would like more information about our programs or services, please don’t hesitate to contact us.
“Partnering with FA was critical to the growth of the SDS program in Dane County. The flexibility to meet the needs of the system while maintaining the personal contact with our participants allowed the program to grow from 25 participants to 1200.”