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TVV

TVV stands for Telephonic Visit Verification. Use this method of EVV
if the client or member does not have a smartphone or tablet and the
client has a landline.

Information Needed to Use TVV

  • FA’s TVV line: 1-844-740-1860 or 1-855-761-7402
  • Your Santrax ID
  • Your Client’s ID
  • Service ID

If one or more of these is unknown to you, please contact FA.

Training Materials

  • Reference guide-How to clock in and out
  • Calling in video
  • Calling out video.

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4646 S Biltmore Lane
Madison, WI 53718
1.855.201.4230 Toll Free
1.844.650.1968 General Fax
1.844.727.7533 Timesheet Fax

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