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TVV
TVV stands for Telephonic Visit Verification. Use this method of EVV
if the client or member does not have a smartphone or tablet and the
client has a landline.
Information Needed to Use TVV
- FA’s TVV line: 1-844-740-1860 or 1-855-761-7402
- Your Santrax ID
- Your Client’s ID
- Service ID
If one or more of these is unknown to you, please contact FA.
Training Materials
- Reference guide-How to clock in and out
- Calling in video
- Calling out video. You do not need to enter tasks. After Service ID is entered, the process is completed and you may hang up.